Privacy policy
REP CULTURE – PRIVACY POLICY
Last updated: 4 September 2026
This Privacy Policy explains how Rep Culture collects, uses, stores and shares personal information when you visit, use or make a purchase through [YOUR DOMAIN], contact us or otherwise interact with us.
Rep Culture is a trading brand operated by [YOUR FULL LEGAL NAME], a sole trader established in Ireland.
For applicable data protection purposes, [YOUR FULL LEGAL NAME], trading as Rep Culture, is the data controller for personal information processed by Rep Culture, except where another organisation acts as an independent controller.
Contact:
Email: [YOUR EMAIL]
Phone: [YOUR PHONE NUMBER]
Business address: [YOUR BUSINESS ADDRESS]
1. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with our store, we may collect information including:
• your name;
• billing address;
• delivery address;
• email address;
• telephone number;
• account information;
• order details;
• products purchased or viewed;
• return and refund information;
• communications with us;
• IP address;
• browser and device information;
• website activity;
• cookie and tracking information;
• marketing preferences; and
• information reasonably necessary for fraud prevention and security.
2. PAYMENT INFORMATION
Payments are processed through third-party payment processors made available through our store.
Payment providers may collect payment-card, bank or other payment information directly.
Rep Culture does not necessarily receive or store your complete payment-card details.
Payment processing may be subject to the privacy policies and terms of the relevant payment provider.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• process and fulfil orders;
• take and manage payments;
• arrange shipping and delivery;
• process returns and refunds;
• provide customer service;
• communicate about your order;
• prevent and investigate suspected fraud;
• secure our website;
• comply with legal and tax obligations;
• maintain business and accounting records;
• improve our website, products and services;
• understand how customers use our website;
• measure marketing performance; and
• send marketing communications where legally permitted.
4. LEGAL BASES
Depending on the processing activity, we may process personal information because:
• processing is necessary to perform a contract with you;
• processing is necessary to take steps at your request before entering into a contract;
• processing is necessary to comply with a legal obligation;
• processing is necessary for our legitimate interests, provided your rights do not override those interests; or
• you have provided valid consent.
Where we rely on consent, you may withdraw it at any time.
5. SHOPIFY
Our online store is hosted using Shopify.
Shopify may process information necessary to provide hosting, ecommerce, checkout, security, fraud prevention and other services.
Shopify may process certain information as a processor for us and may also process information for its own purposes as permitted by applicable law and its own privacy documentation.
6. SERVICE PROVIDERS
We may disclose personal information where reasonably necessary to organisations that assist us with operating our business, including:
• Shopify;
• payment processors;
• delivery and courier companies;
• fulfilment providers;
• IT and hosting providers;
• email and customer-support providers;
• analytics providers;
• advertising platforms;
• fraud-prevention providers;
• accountants;
• tax advisers;
• legal advisers; and
• other professional advisers.
We only disclose information where there is an appropriate legal basis or where disclosure is otherwise legally permitted or required.
7. DELIVERY PROVIDERS
To fulfil an order, we may provide delivery companies with information including your:
• name;
• delivery address;
• Eircode;
• telephone number;
• email address; and
• relevant delivery information.
This information is used to deliver and track your order and provide related delivery services.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies.
Some cookies are strictly necessary for the website to function, including features such as shopping carts, checkout and security.
Where required by law, non-essential cookies will not be activated until you have provided appropriate consent.
Non-essential technologies may include:
• analytics cookies;
• advertising cookies;
• conversion-tracking technologies;
• social-media pixels; and
• personalised advertising technologies.
You may manage available cookie preferences through the consent controls made available on our website.
Where applicable, you may withdraw or change your consent.
9. ANALYTICS AND ADVERTISING
Subject to applicable consent requirements, we may use services provided by companies such as Meta, Google, TikTok or similar providers to:
• measure website traffic;
• understand advertising performance;
• measure conversions;
• create advertising audiences; and
• show advertisements.
The particular services used by Rep Culture may change over time.
Our cookie and privacy information should be read together with the privacy information supplied by those providers.
10. DIRECT MARKETING
Where legally permitted, we may send you information about Rep Culture products, promotions or offers.
Where consent is required, we will request consent before sending marketing.
You may unsubscribe from marketing emails using the unsubscribe link contained in the message or by contacting:
[YOUR EMAIL]
11. LEGAL AND REGULATORY DISCLOSURES
We may disclose personal information where reasonably necessary to:
• comply with a legal obligation;
• respond to a valid lawful request;
• exercise or defend legal claims;
• protect customers;
• prevent fraud; or
• protect our legal rights.
12. INTERNATIONAL DATA TRANSFERS
Some technology providers may process personal information outside Ireland or outside the European Economic Area.
Where applicable, international transfers will be made using legally recognised safeguards or another lawful transfer mechanism.
13. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, tax, accounting, fraud-prevention and dispute-resolution obligations.
Different categories of information may therefore be retained for different periods.
14. YOUR DATA PROTECTION RIGHTS
Subject to applicable law, you may have rights including:
• the right to access your personal information;
• the right to correct inaccurate information;
• the right to request deletion;
• the right to restrict certain processing;
• the right to object to certain processing;
• the right to data portability;
• the right to withdraw consent where consent is relied upon; and
• the right to lodge a complaint with a supervisory authority.
To exercise your rights, contact:
[YOUR EMAIL]
We may need to reasonably verify your identity before responding to a request.
15. DATA PROTECTION COMMISSION
If you believe that your personal information has been processed in breach of applicable data protection law, you have the right to lodge a complaint with the Data Protection Commission of Ireland.
16. SECURITY
We use reasonable organisational and technical measures intended to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
17. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of independently operated third-party websites.
You should review their privacy information before providing personal information.
18. CHILDREN
Our website is intended primarily for adults purchasing fitness and related products.
We do not knowingly seek to collect unnecessary personal information from children.
19. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy where necessary to reflect changes in our business, technology, services or legal obligations.
The latest version will be displayed on this page together with the date of the latest update.
20. CONTACT
Rep Culture
Operated by [YOUR FULL LEGAL NAME]
Sole Trader, Ireland
Email:
repculturesupport@gmail.com
Phone:
0830718573
Business address:
Home
Website:
repculture.eu